Other listed on-site service areas: Newport, Palm Beach, Whale Beach, Clareville, Bayview. See our full on-site service area list.
Oz Phone Repairs has one physical store, in Surry Hills at Oxford Village. In-store customers are welcome from any suburb or state. On-site visits are limited to our listed service areas; we confirm your address, repair suitability and appointment availability before booking.
Our repair warranty covers defects in replacement parts and workmanship. Mobile phone, iPad and tablet screen repairs have 12 months of cover; their battery replacements have 6 months. MacBook and laptop screen and battery replacements, and all other parts replacements, have 12 months of cover.
Our repair warranty does not cover devices with pre-existing water damage, new liquid or physical damage, unauthorised repairs after our service, normal wear, or unrelated software faults. These warranty terms do not limit your rights under the Australian Consumer Law. See our full warranty policy.
Most common repairs, such as mobile phone screen or battery replacements, are completed on the same day. More complex issues involving motherboard microsoldering or extensive data recovery may take longer. We always provide an honest timeframe after our initial diagnostic.
For standard hardware repairs like screen or battery replacements, your data typically remains intact. However, if your device has software issues or motherboard damage, we recommend our specialist data recovery service. We use advanced techniques to protect and retrieve your vital files and memories whenever possible.
Walk-ins are welcome at our single Surry Hills store at Oxford Village. Contact us first to check parts and availability for your device. On-site visits require a confirmed appointment and are limited to our listed service areas.
Many shops only handle basic part replacements. Because we specialise in advanced motherboard repairs and microsoldering, we can often fix devices that have been written off by others due to water damage or complex circuit faults.
We offer on-site visits only in our listed service areas. Please provide your address, device and fault so we can confirm repair suitability, parts and appointment availability before booking. Our only physical store is in Surry Hills at Oxford Village, and in-store customers are welcome from any suburb or state.
Don't just take our word for it. See what our recent customers have to say about our fast, premium repair service.
"Got it back the next Tuesday. Working better than ever. New battery fitted. The charge was considerably less than others I tried and the assurances & confidence given was great. These are true honest technicians."
"Of course it charged in their office. They took my iPhone to run tests and confirmed it was working fine. They returned my phone no charge even after I offered. I had to say thank you and share this great customer service."
"I took my water damaged iPhone hoping it would be restored to normal and in an hour I walked out with a restored phone and screen. Highly recommend and will only fix my phone here from now on. The service was excellent."
"Best service hands down in Sydney. Took my phone for repairs at 2 other companies, no dice... sorted my phone out with minimal fuss. Kept me up to date and confirmed everything before proceeding. Prices were more than reasonable."
"Smashed my iPad screen and couldn't leave the house. The tech came to me and sorted it out same-day. Absolute lifesaver."
"Very transparent pricing. The quote I was given over the phone was exactly what I paid. No hidden fees, just honest, fast repair work."
"I dropped my phone in water and thought it was completely dead. They managed to rescue my data and fix the board. Highly skilled technicians."
"As a tradie, I can't be without my phone. They met me at the job site and fixed the screen while I kept working. Easiest repair I've ever had."
"Punctual, polite, and clearly highly experienced. Replaced the back glass on my iPhone 14 Pro perfectly. Looks brand new again."
"I was hesitant about an aftermarket screen, but the technician explained the differences clearly. The premium aftermarket option they used is brilliant."
"Fixed my laptop screen right before a major flight. The communication from booking to completion was top tier. 5 stars easily."
"The 6-month warranty shows they back their work. It's been 4 months since my battery replacement and the phone still holds a full charge all day."
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